At Norshé, we want you to be happy with your purchase. If you are not satisfied with your order, you may request a return within 7 days of delivery, subject to the conditions below.

Return Eligibility

To be eligible for a return:

• The product must be unused and unworn.
• The product must be returned in its original condition and packaging.
• The return request must be submitted within 7 days of delivery.
• The product must not be damaged due to misuse, negligence, or normal wear and tear.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. We will review the issue and, where applicable, arrange a replacement or another appropriate resolution.

Refund & Returns Policy

Return Shipping

For standard returns, the customer is responsible for the return shipping cost. If the product was received damaged, defective, or incorrect, Norshé will handle the return shipping as appropriate.

How to Request a Return

To request a return, contact Norshé with your order number and the reason for the return within 7 days of receiving your order. Our team will review your request and provide the necessary return instructions.

Refunds

Once the returned product is received and inspected, we will notify you whether the return has been approved. Approved refunds will be processed using the applicable payment method or another agreed method.

Contact Us

For return or refund inquiries, please contact Norshé through our official contact channels.